Erin P.

01.27.20

As first time home buyers it's easy to get overwhelmed by the process, but Thomas made it so easy and stress-free. We are so grateful our friends referred us to him. We couldn't be happier with our new home which we found and closed on in record time. Thomas was always there for us whenever we had any questions or concerns and helped us find the perfect home for us. It was a pleasure working with him and his assistant Sabina. Looking forward to working with them again in the future!

Raffi K.

05.23.19

Hands down THE BEST in the business.  Talk about being detail oriented, professional and patient.  I had about a million and one question to ask him and his team, but they did a great job of explaining each step of the process to me.  I am looking forward to working with him again on future transaction.

R. H.

12.18.18

We recently worked with Thomas Atamian on our first home purchase.  He was recommended through a close friend of ours and to summarize quickly, we could not have been happier.  

When we first met Thomas it was quickly established he had a wealth of experience and excellent communication skills.  After months of working with him, my experience was that Thomas always quickly answered all our numerous questions and provided great advice.  He also made himself available to see the houses we were interested in.  

Finally escrow is always an interesting experience.  We had many bumps with the sellers realtor, but Thomas was able to address the issues quickly.  I cannot emphasize enough the value that Thomas brought during this phase of the purchase.  

To anyone looking for a realtor, I would recommend you at least meet Thomas and ask as many questions as you need to feel comfortable.  He is a great professional and I will definitely choose to work with Thomas again on future purchases.

Romeena G.

10.09.18

Best REALTOR in Southern California!! Thomas was persistent, extremely detail oriented, professional and knew exactly how to navigate this competitive market. He went above and beyond and we are so grateful. He is always available to answer any questions throughout the process. Thank you Thomas! If you are looking for an agent, Thomas is your realtor! Highly recommend.


Roger S.

07.16.18

Thomas provided my family with superb, professional, and personalized service when we sold our house and purchased a new home.  We began preliminary conversations more than a year in advance.  The house required substantial renovation to get it ready for sale, and Thomas' wise advice about where to spend on repairs was very helpful.  He also lined up potential contractors and guided the way through a months-long process leading up to the staging, open houses, and a quick turnaround sale at an excellent price.  Several difficult issues came up during escrow, and Thomas handled them flawlessly.  He was equally helpful in our search to buy.  He was attentive and patient, and we landed in a place we love.  Thomas' staff was also amazing.  I strongly recommend Thomas without any reservations.

Janna S.

05.30.18

We have known Thomas for 4 years and have watched him sell our neighborhood. So he was our natural first choice when we decided to sell our home. He is professional and made the entire experience of selling our home as easy as it can be. He uses the most up-to-date marketing tools to get your home exposure in all the right places very quickly. He and his support team are very reliable and willing to go the extra mile. Even the escrow company he suggested was so accommodating. We would highly suggest using Thomas and his team - they are great!

Anne G.

05.09.18

I have known Thomas for over 7 years and have watched him rise to the top, just like cream.  He works in a very competitive arena and has succeeded through hard work, diligence and persistence.  He is constantly learning and improving his skills and is always an early adopter of the latest technology. He treats his clients with respect and integrity.  You'll be in the very best care with Thomas as your agent.

Svetlana O.

04.28.18

Thomas Atamian is very knowledgeable professional. He really knows very well local market and was very helpful in selling our house quickly. Thomas was always giving us utmost attention, responding to my texts/calls and ready to find the best solution. He has great personality- very kind and patient, knowing that buying/selling can be very difficult time for clients. On behalf of my family I'd like to thank Tomas Atamian!! At some point we'll be back to LA and he is the person to go to!!




Tracy T.

04.26.18

Thomas is a phenomenal agent and we feel blessed and honored that he represented us in our home purchase.  What sets Thomas apart?  He is attentive, fulfills his role as a fiduciary, extremely knowledgeable and absolutely patient.  Attentive: Although we knew we were not his only client, he made us feel as if we were.  He always returned our calls and responded to our emails.  We never felt neglected or unimportant.  Fiduciary: He is an expert in real estate who looked out for our best financial interest and there were no questions in our minds that he was always doing everything in his power to protect us. Knowledgeable: Thomas was able at provide us with data on the local home market and comparable sales at a moment's notice.  He was able to explain the real estate selling/buying process in an understandable manner ~ a true sign of someone who has mastered the subject.  Patient: We looked at over 75 homes and wrote 15 offers.  Each time that Thomas took us to see a house or wrote an offer, he did so as if it were our first.  An amazing agent!!! Thank you Thomas and team!



Martial and Fernanda

11.01.17

Dear Thomas, Thank you for going far and beyond in helping us in such an impeccable and professional manner. By now we feel more as friends than customers. Hope to see you in Singapore or when we come back.

 

R.T., Laura, M.J. + The Van Valers

05.15.17

Thomas- We can’t begin to thank you enough for all you have done for us throughout this entire process (and in advance for helping with the rental.) We all know we would never have had a chance at this amazing property if it wasn’t for all the hard work, time and effort you put into this. Thank you so much for being the best agent, but an even better friend. We are grateful to have you on our team.

 

Eugene

04.26.17

He made us feel like he cared for us as clients. He was patient and so responsive. He knew exactly what we were looking for and he kept us on that path rather than let us compromise and give in to frustrations. His opinion became so valued to us whether it was decision to make an offer, how to look at a house and how we should construct an offer. I would say through this process he became a friend more than our realtor.
He is the best...not just as a realtor but as a consultant, as a sales person, as a guide. He is absolutely unequivocally the best.

 

Nancy N.

02.21.17

We worked with Thomas Atamian as our realtor for a recent purchase. He is a shining example of professionalism. He is thoughtful, thorough, and very hard working. Always available at almost any time of day or night to usher us through the entire process. We were pretty tough clients to deal with, but Thomas had the patience of a saint. We highly recommend Thomas for any real estate needs. He has a tremendous amount of experience and his contacts are far reaching. After the transaction, he is still available to recommend contractors, painters, and general handymen to us. A truly honest, generous, and passionate person. You can tell he loves what he does and will do his best to meet your needs.

 

Milan Consi, LLC

09.23.16

Working with Thomas Atamian was an absolute pleasure. He was readily available at all times throughout the listing period and escrow process. Thomas is very knowledgeable and his expertise is very assuring when dealing with prospective buyers and other agents. His demeanor and personality was professional and comforting at all times. I would highly recommended him and his team for all real estate needs. His team is up to speed with all social market trends and high tech promotional tools available.

 

Silka & Sohrab

05.23.16

Dear Thomas, We can’t thank you enough for helping us find our dream home! You have the patience of a saint and made the process so much fun. We feel really blessed to have been guided by someone we trust so deeply. We’ll miss our Sundays with you! But we can’t wait to have you over for a BBQ at the new house!

 

Kevin & Christy Herington

01.15.16

My wife and I met Thomas Atamian at an open house that was literally two doors from the place we were living. We were in the unfortunate position of having the house we were renting being foreclosed upon and we were in desperate need of purchasing a home immediately. In our first conversation, we could tell that Thomas was straight forward and honest, so we chose him as our realtor. Thomas went to work right away and we secured a house within a very short period of time. Unfortunately, after the inspection report came back, we were unable to agree to terms with the seller to complete the deal. During this process, Thomas continually reminded us that we had to feel right about the home we purchased, and that we would find our home out there. After the first deal fell through, we found several homes that we liked and were interested in purchasing, but for one reason or another we were unable to get our offers accepted. Our home search became a prolonged and anxious process that took almost a year. However, Thomas kept reassuring us that he'd find the home for us. Fortunately, Thomas was right, and he did find us the home we wanted. Thomas just didn't stop there though, he worked with the listing agent and real estate broker to get us closed and into the home in short order. Additionally, after a week in our new place we had a plumbing issue on a Saturday that required immediate attention. Without the internet working yet, or a phone book, I didn't know what to do. I called Thomas and he got me in touch with plumber who arrived within the hour and fixed the problem. When I asked him how much I owed him, he replied, "Nothing, Thomas took care of it." Needless to say, I was speechless. In closing, I'd like to say not only is Thomas, straight forward and honest, but he is hard working, caring, and goes out of his way to assure his clients get the attention, service, and home they deserve. I highly recommend Thomas Atamian to anyone looking to buy or sell a home.

 

Jackie W.

09.06.15

I have bought and sold quite a bit of real estate, but have never had a better broker than Thomas Atamian. He is a genuinely good human being who cares about the people he works for. 
*He is the first broker that ever asked me if I needed help with moving. He offered to come over on a Saturday to help. 
*He found a short term tenant for a house I own, while I was selling my main residence. He waived his commission on this.
*He hired professionals to measure and map my house, a drone to shoot footage for a video, an interior stager and exterior stager to give me advice, a harpist to play at the open house, and even had Portos pastry and coffee at the open houses.
*He sold my house in 45 days for the highest price in Glendale since 2008.
*Thomas got my house into the LA Times weekend section on best houses in LA.

Just an amazing job!
PS I have written only a handful of reviews, and was compelled to write this because of his professionalism and results.
 

Lisa C.

08.09.15

A mutual connection introduced me to Thomas and told me he was very responsive & familiar with the La Crescenta area. Thomas gave me a great breakdown of the areas I was interested in living in and was honest in the prime vs. not so prime areas and what would suit my needs best. I was unable to relocate from Michigan after all but must say Thomas was very helpful, quick at answering my questions, and provided me with way more direction than the many other realtors I have worked with in the past. Grateful Lana was able to recommend someone who is so knowledgeable. Will definitely reach out if I end up getting to relocate and lease or buy in the future! Thanks Thomas!

 

Rose Z.

04.13.15

My son received the PFAR scholarship and during the ceremony we had the opportunity to meet Thomas Atamian. Thomas was very friendly and down to earth. My husband is a general contractor and is always looking for fixer uppers. Thomas got to work right away and within a few weeks of meeting him, he had already found us what we were looking for. There was multiple offers on the property that we wanted to purchase, but thanks to Thomas our offer was accepted. He was very professional during the whole transaction. Thomas doesn't joke around when it comes down to business. Aside from business, we also built a relationship with Thomas and became very close with him. We now consider him part of our family. We HIGHLY recommend Thomas! 

Thanks Thomas!

 

Tracy T.

07.28.14

Thomas is an exceptional real estate agent. What stands out most is Thomas' customer service. He is responsive, very professional and always puts in the extra effort. He is patient and showed us endless number of homes and was never once pushy. Thomas knows the local market well and possess incredible overall real estate knowledge. We are very fortunate to have Thomas represent us as an agent and highly recommend him!!!

 

Dennis W.

07.24.14

Thomas Atamian deserves a medal!  He sold our home and made that an amazing experience.  Over the next year we looked at well over 100 homes with Thomas and found the perfect house.  The experience was so enjoyable that we actually miss the process and time with Thomas.  
I can't offer a higher recommendation.

 

Paul and Dayna T.

07.21.14

I have only the greatest things to say about Thomas. We never felt rushed with him as first time home buyers moving from New York City to Los Angeles. We sometimes had the most ridiculous questions and he was so thorough and truly made us feel as if we were his only clients. He was beyond professional and always quick to respond in any situation. He gave us the guidance we needed to successfully and smoothly purchase our first home. He is pleasant, not pushy and a great representation of what the perfect realtor should be. We would recommend him to anyone.

 

Mike N.

07.18.14

Thomas did a super job representing me when I bought my home and also when I sold. He has been a pleasure to work with and I highly recommend him and his team if you are looking for an agent that you can trust.

 

Jen R.

07.18.14

Thomas made selling our house such a great experience. It was a really emotional process for us but everything went off without a hitch due to Thomas' expertise, professionalism, knowledge, and integrity. He knew the area so well and was easily able to the people who were seriously interested versus just looking which was a big help. I would absolutely recommend Thomas to any family members or friends who are looking to buy or sell a house. You cannot go wrong with Thomas Atamian as your Real Estate Agent. He is one of the best out there.

 

Lindsey W.

02.25.14

I would highly recommend Thomas Atamian and The Estate Partners!  I had moved away from California and wanted to sell a property that I had been renting out.  Thomas helped with every step along the way, including several walkthroughs with the tenants, arranging showings with the notice required in a rental agreement, finding and contacting contractors to do the final repairs, and working through all of the final details all while I was several states away.  He was always available and made selling a property from long distance easy and enjoyable!  I truly appreciate everything he did and would recommend him to anyone!

 

Janet S.

12.05.13

Recently, my husband and I had the pleasure of working with Thomas Atamian to find an income producing commercial property. My husband recently retired from the commercial real estate industry, so our requirements were very specific and expectations were quite high. But, within a few weeks (and with a lot of patience and hard work on Thomas's part), we were able to find the perfect shopping center in Sonoma county. Not only did the property fit within our price range, it also came with a great 7.5 % CAP. The kind of investment property that is very hard to find in this current real estate market.  Thomas flew up to Sonoma with us to meet the sellers and check out the property first hand and when we decided to go forward with the purchase, he made sure the closing process went smoothly from beginning to end. 

In my opinion, Thomas is the quintessential real estate broker and epitomizes what every individual looking to successfully buy (or sell) a new home or property should seek out in an agent. He runs his business with integrity and passion and an excitement that definitely shines through in his work. I strongly recommend him to anyone that is in need of an honest, hard working and reliable real estate agent. Thank you, Thomas and The Estate Partners Group!

 

Brian D.

11.08.13

I recently had the pleasure of working with Thomas Atamian and the Estate Partners to purchase my first home.  Thomas was very personable, professional, reassuring, and patient with me as a first-time home purchaser.  He was willing to take me through the process at my pace and to answer questions and phone calls.

Thomas worked with me to find the right home by setting me up with a way to to view available properties based on area I was interested in and my budget.  We spent several weekends visiting potential properties that I had found.  Thomas's insights and experience was especially helpful when touring homes to discuss my observations and help key in on features I liked to narrow in on what to look for in the perfect home.  I never felt pressured to make a quick decision and was reassured that the process takes time to find the right home. 

Thomas's professionalism, experience and expertise really showed when I found the right property.  There were multiple offers submitted on the home and while my offer wasn't the highest, Thomas went to bat for me and made a case to the selling agent as to why my offer would give the sellers the best overall value.  In the end, Thomas helped me to purchase a great home at a great value.  He has continued to keep in touch since closing to make sure that things are good and there are no issues.  It truly was a pleasure to work with this team and would use them again if looking for another home in the future.

 

Bill V.

10.28.13

Thomas Atamian at the Estate Partners Firm is the BEST among  the best in the real estate business.  All that has been written about him is true and he deserves more accolades.  Whether you're looking for a multi-million home, or your starter condo, Thomas treats you with same care, skill, honesty, and integrity.  We have been so lucky to have worked with Thomas, and look forward to more business with Thomas!

 

Trevin & Colette Sims

10.09.13

I would like to say a word or two about Thomas Atamian.  For those who know me, you know it will likely take a page or two.  For those who know Thomas, you know he deserves at least that and likely more.

Thomas recently helped us close on a wonderful house in Stevenson Ranch. I met Thomas about two years ago at an open house he hosted in my former neighborhood, Mt. Washington. I was a typical weekend lookie-loo; however, we had two small children and knew we would be looking to move to a bigger house with a yard in a better neighborhood with good schools in the near future.

I felt an instant connection with Thomas. It was his spirit. The purity of his heart. That is what I sensed and was drawn too.

We chatted briefly. I told him of our situation. And I told him that he was going to be our next agent. I called him a few months later and our odyssey began.

Perhaps if he had known my background and compulsions, he would have found a way to decline my invitation. But he was unaware and soon too deeply involved to extricate himself.  My goal was to make the perfect, logical move for my family for the next 15 to 20 years - the time necessary to get all our kids through high school.  I'd researched and input to spreadsheets and diagrams all the important factors, e.g., school performance metrics, diversity statistics, home/lot size to price comparisons, commute times, mass transit options, etc. Our search areas meandered Los Angeles county from Mt. Washington/Eagle Rock to South Pasadena to Glendale to Sierra Madre to La Crescenta/Flintridge and eventually Santa Clarita.

He hopscotched the county with us looking at countless homes that it seemed one or both of us desperately tried to find something to hate -- and almost always did.  For those that we could not contrive a flaw to undermine even making an offer, I found a way to lowball the offer so that it would never win the day.

Through it all, Thomas remained calm, steadfast, dedicated, unwavering, enthusiastic and loyal. And in it all, in addition to finding a home, we made what we consider more than a friend. We like and respect Thomas as an agent.  His name will be the only one spoken when I am asked for a real estate agent referral. But more importantly, we love him like family. We offered him a key to the new house, which he declined. However, the invitation to every family Sunday dinner is open, and we sincerely hope that on that rare occasion he does not have a basketball game or hot date, he will accept.

His parents should know they did a damn fine job raising their son into a man.

Thank you, Thomas.

 

Ray Hairapatian

10.09.13

Thomas continuously searched for a property that suited my needs as a concrete investment. I never felt like he was “pushing” me to buy a property; in other words, he never made me feel like he had something to gain from a sale other than my happiness. He was always prompt, cordial, and most importantly HONEST! No question was left unanswered. If he wasn’t sure about a particular detail, he immediately found out the details. Thomas made sure he kept me informed throughout the entire sales process. His attention to detail and immediate response was nothing short of miraculous. I would not hesitate having Thomas represent me as a buyer or seller in the future!  As a matter of fact, he would be the ONLY person I would trust and use as a resource. I have recommended others to Thomas and will continue to do so.  Thank you Thomas for your professionalism and friendship!!!

 

Richard Holbrook

10.09.13

In our profession, it is sadly only on rare occasions that we come across colleagues who possess the attributes of honesty, integrity, intelligence, and commitment. The immediacies of our transaction or the press of daily business distracts many of us so that we fail to recognize when a truly remarkable individual has crossed our path. I recently had a transaction with Thomas Atamian and I was so struck by his competence that I wanted to take the time to let you know.

Thomas exemplifies a true professional. He is totally committed to his client's interests yet still bound by his deep sense of personal and work ethics. He is diligent in his work but at the same time he remains accessible and receptive to creative approaches to deal with unforeseen issues. In our transaction, Thomas was relentless in finding an amicable solution to a potentially costly cure of an unknown defect discovered during a home inspection, and was always forthright about exactly where the deal stood.

I was extremely impressed by his enthusiasm and commitment to all principals involved; reaching the final goal, getting the transaction closed. I have been in the real estate industry for twenty-three years and in my experience Thomas is destined to be not only a top producer, but also a leader in the industry. I appreciate Thomas' no nonsense approach to his business, and his willingness to really get involved and work when some of the aspects of the transaction are not always simple and easy. Anyone else, including myself at times, would have given up long ago. Thomas' refusal to quit and go on to the next "easy deal" is what I am truly impressed and in awe of. His actions are truly to be admired.

As our lives are so congested with business and personal responsibilities, we rarely take the time to acknowledge those who deserve notice. Most would complain about the rigors of the transaction, the "other agent", and everything that could and did go wrong in the transaction, cash their commission check, and for most, that would be the end. It would be my true pleasure to work with Thomas again. As a matter of fact, I look forward to it. I just thought that you should know just how special Thomas is.

 

Krich Adary

10.09.13

Dear Mr. Atamian,

It was truly a pleasure to have worked and close this transaction with you. Words are not enough to describe your energy, enthusiasm and professionalism combined with a great compassion, not only towards your client but to myself and my client.

This is the kind of reputation and impression you have marked in my mind and this is how a Realtor should operate.

Again, thank you for all your hard work, professionalism and cooperation.

 

Jenna G.

09.06.13

Recently my husband and I purchased our first home with the help of Thomas Atamian and the Estate Partners Team. Buying a house comes with a whole bunch of frustrations and stress, but it was fantastic to have Thomas as our guide and quarterback. We could not have made it through the process without him. 

Thomas helped us find our dream house. The dream house ended up not being in the area that we originally thought it would be. After coming up disappointed weekend after weekend, Thomas educated us on other neighborhoods that could offer us a similar feel and even more house. He knew exactly what we were looking for (and for my husband and I, that wasn't always the same thing). He helped us find something that was reasonably priced for our budget and had all of our collective wants (including the little things like the exact set up of kitchen I wanted).

What I appreciate most about the Estate Partners is that they will work so hard for you (and it's clear the other reviews reflect this as well). We'd often look at houses late on Sunday and to be competitive we'd want the offer to go in over the weekend. I can't tell you how many times Thomas was drafting paperwork for us after hours-- or responding to our emails at 6am in the morning to make sure we had the answers we needed. He made us feel comfortable, gave advice when we wanted it, and had no agenda besides our agenda, which was great. Very professional. Thomas was also great it setting reasonable expectations. Yes there were other houses that we bid on and did not get, but it didn't matter because we got the right house. 

Beyond the great service, Thomas is also a very skilled deal maker. Looking back on the process he made a lot of great suggestions that ended up saving us loads of money on the house. Now we're in and it's the perfect dream house and buying the house was a great experience. And Thomas continues to follow up to see if we need anything-- again best service ever. 

Thank you Thomas and the Estate Partners! We'll be clients for a very long time to come!

 

Justin E.

08.02.13

The Estate Partners, were a wonderful group to work with!!  Thomas Atamian and Gia Ngo were our primary contacts and real estate agents who worked with us to find our perfect home!  We met Gia at an open house and like many other agents, asked us to sign in and see if we were interested in them being our agents.  Sure, why not, i've already signed up with 5 other agents. 

Typically, the other agents just sent us generic spam mail about new houses and properties.  But Gia and Thomas went above and beyond and actually made it more personable.  They called us to ask what we were looking for, what our price budget was, and actually seemed interested in helping out.

Over the next 6 months or so, Thomas and Gia helped setup a profile and partner portal for us to view various houses online.  Whichever houses we were interested in, they setup private appointments to review the lots.  Overall we must've viewed a thousand houses online, and close to 100 in person.  With each and every one of our appointments, Thomas and Gia showed up personally to give us the tour.  

They were honest about the houses, the costs, the areas, and provided us with their input.  Being first time buyers, we definitely appreciated their input as we didn't know much about the real estate business.  They didn't try to sell us the first house we saw, but they were patient, understanding, and wanted us to select the right house.  Several times we were prepared to bid on a house, but after receiving their input, it persuaded us to pass on it.  They said we could find a better house for the price and area.  

This truly made us believe we had selected the right agents, as they weren't just trying to "close a deal."  Instead of being our "real estate agents" they became our friends and provided us with their expertise and opinions!  

House hunting and finding the perfect home is stressful!  It's difficult to select the right one, but i'm happy we had Thomas and Gia to help us along the way.  I'm happy to say that after 6 months of searching, we found our perfect home thanks to the Estate Partners!!!  If you're looking for a real estate agent, we definitely recommend them!!!

 

Raffi K.

02.25.13

What can I say that isn't good about The Estate Partners?!?!  I recently purchased my first home with the help of arguably the nicest agent in the world, Thomas Atamian.  I was introduced to him through a friend and quickly realized my friend raved about him so much.  Thomas was patient and relentless in finding a place/s for me to move into based on the requirements I had.  We went two weekends straight going from one property to another until I found "The One."  He is patient and makes sure that you understand EVERYTHING about any contracts you are signing and what the net steps are to be.  I would recommend Thomas and the rest of The Estate Partners to assist you with our future purchases.

 

R T V.

12.28.12

Thomas Atamian and the Estate Partners are absolutely the best real estate agents you can possibly find in the area!!  My now wife and I had been looking for a house in the La Canada area for about 6 months so we had a pretty good idea of what we wanted.  At an open house one Sunday, we realized we had found what we were looking for, but the sellers agent said they already had 2 good offers they were going to review on Monday.  I called Thomas at 5PM on Sunday evening and without hesitation he went right to work, calling the sellers agent, giving us advise on what a good offer would be, how to present our offer, and so on.  We were 1st time buyers, and his wealth of knowledge and advise really helped us through the whole process.  I won't give away his secrets, but let me just say on Monday afternoon Thomas called us and said the sellers have agreed to only work with us on a deal, and were putting the other offers to the side.  No joke Thomas is a miracle worker!!  By that Friday, thanks to Thomas' advise and knowledge we got the exact deal we wanted and now own our first home.  Through the whole process, Thomas was professional, knowledgeable, and always available to answer any questions, morning, noon, and night.  I can still remember my wife asking me, "Does Thomas ever sleep?"   We are incredibly grateful for the time, effort, and care, Thomas put into making sure our first home buying experience was easy and exciting (as it should be).  I have recommended Thomas to my friends, family, and coworkers, and now I am recommending him to YOU!  If you want someone to work tirelessly for you to make your home buying experience as great as mine was, look no further than Thomas Atamian and The Estate Partners!!

 

Katherine K.

12.09.12

The Estate Partners have helped many families as well as mine. Thomas Atamian who personally helped my family was very helpful in finding my family properties to invest in. The Real Estate Partners are very helpful and i would recommend them to anyone who is looking for a Real Estate Agent. If you got a problem they've got the answer to solve it.